Our Vision

Rethinking healthcare - from the inside out

We believe that real innovation in primary care can only be achived when you operate a practice yourself. That's why we're both Builder and Operator.

The Diagnosis

Primary care needs a new approach

Swiss primary care is under pressure: doctors are scarce, administrative burden is rising, and traditional software doesn't really help.

Existing solutions were built by tech companies who never treated a patient. The result: features nobody needs and workflows that don't work.

25%

of GPs near retirement age

Succession problems with no solution in sight.

40%

of working time spent on admin

Tariffs under pressure, costs rising, growth capped.

real innovation in practice software

AI only superficially integrated, not at the core.

Why Traditional Approaches Fail

Patients experience long waits, poor communication, unclear bills. The experience centers on administration, not care.

AI is the great hope – but in legacy systems it remains an 'on-top solution', not the core. Efficiency gains stay marginal.

Our Answer

Technology and medicine inseparably connected

A practice combining the best of both worlds: cutting-edge medicine supported by technology and standardization. No limits from outdated software and legacy processes.

Our goal: a highly efficient practice concept, attractive to providers, with excellent customer experience.

Our PraxisOS

The Practice Operating System

No legacy systems from third parties. We built our own – off-the-shelf doesn't meet our standards.

Not an admin tool, but the practice operating system. It orchestrates all workflows as one integrated system – not patched together.

Deep integrations with labs, radiology, and specialists
Processes modeled how medicine should work
AI is structure, not add-on: from triage to process control

SOPs Reimagined

Standardization as Enabler

Every practice needs SOPs. Usually they become an administrative hurdle, not an operational enabler.

We rely on well-developed, consistently implemented processes – technologically supported by our PraxisOS where possible.

Clear governance, workflows, and quality criteria
Administrative and medical processes standardized
Consistent, modern medicine following latest guidelines

The Result

More efficient, consistent, faster. A seamless patient journey that feels more personal – not more technical.

Technology invisible, administration in the background. Medicine in focus.

Modern work models for motivated professionals

More time for targeted, individualized medicine

Premium experience: direct access without waiting

Our living laboratory

medelio Medical Practice

medelio is more than a medical practice - it's our development laboratory. Here we test every day what works and what doesn't.

As a modern general practice in Zurich's District 5 (Kreis 5), we treat real patients with real software. This unique combination enables us to develop practice software that truly works.

Visit medelio.ch